Deputy General Manager By Rex Resorts

Title Deputy General Manager
Location Tobago
Job Information


General Scope & Purpose:

To manage the daily operations of the hotel along with the General Manager with a focus on the Food and Beverage departments: Restaurant and Bars, Service and Controls effectively, while enforcing company standards, rules and regulations

The effective management of all aspects of operations and personnel in the hotel. The position will involve working as part of the management team to oversee the hotel operation. Previous experience within rooms division, banqueting and events. The position will support the General Manager in the daily running of the hotel and operational execution of all events at the property.

Key responsibilities:

To manage a team of Head of Departments / Operations Manager to deliver consistency across the hotel, providing support, feedback and development for the team to develop their skills to be the best they can be.

To ensure that exceptional service is provided to all customers from all departments, every hour of every day and take personal responsibility for providing feedback and support to the team.

Ensure the smooth running of the day to day hotel operation, working alongside Revenue, Sales and HR to balance all priorities, deputizing in managing the hotel in the absence of the general manager.

Work with the entire team to ensure that we engage and motivate our teams to enjoy their work and deliver for our customers.

Have strong control of the Profit & Loss, managing costs and identifying opportunities.

Manage the productivity of the team to ensure best use of resource and delivery of our service standards.

The ideal candidate for this position:

Manager/ Deputy General Manager level in a hospitality environment

Have the desire and ability to become a General Manager

Have good commercial knowledge and solid experience of Hotel operations including Front of House, Food & Beverage, Meetings and Events and Accommodation

Be solution focused with high drive and a positive attitude

Have excellent communication skills.

If you are looking to take the next step in your career -send us your CV today and you could be joining us in Tobago tomorrow!